I am very pleased with the work on my pool! It is beautiful and clean just a week after opening.
Everything about the transaction was great. They answered all our questions about the product and the delivery was smooth.
Spa came on time. Set up a breeze. Works perfectly. Customer live chat was a great help, answered all my questions and made the purchase experience enjoyable. Trustworthy, don’t take that for granted, and don’t learn the hard way, go with these folks. I will recommend them to others!
Very easy purchasing experience. All my questions were answered promptly via live chat, and a couple of questions after purchase were answered quickly by email. Lots of customer feedback available on the website.
Service was great. On line chat/email was helpful.
I don’t think the service could be any better, great folks to deal with. The people I dealt with while purchasing the spa were very helpful and friendly. I was advised of all sale items and the difference between spas both pros and cons. The company even held my purchase until I was ready for delivery and it was shipped from Florida to Oregon.
I had a minor issue after initial start up of my hot tub, during the Thanksgiving holiday weekend. Eric helped me trouble shoot the issue via email and the phone. He figured out the problem and saved my weekend. Superb customer support and service!!
Very happy with my purchase.
Excellent customer service, they dealt promptly with freight issue when trucking company called and wanted to have me pay the freight upon delivery. Spa price was to include freight.
Milton C. Brooksville, FL
Great customer service, they addressed and answered all of my concerns before I purchased my spa!!!
Johnathan B. Chicago Ridge, IL
My experience with Clearwater Pool & Spa Manchester was great and they made it even better by helping with the warranty on the AR-300 plug-n-play. Shannon made sure the manufacturer kept their word. I recommend that if you need assistance ask for Shannon, she gets the job done. Thank you Eric Neel for having Shannon on your team.
Purchasing experience was really great! Great service!